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#MSECURE 5 UPGRADE UPDATE#There is no way we can make the update happen or stop it from happening. It's the same app in the store, so when an app gets updated, the user either downloads the update manually, or, if they have automatic updates turned on for the app store, the update will happen automatically. What do you mean by forced replacement? mSecure 6 is an update to mSecure 5, just like mSecure 5.8 would have been an update to mSecure 5.7. Which, again, is why you don't push new applications overwriting old ones without opt Here is what I posted in reply to your other thread. Clearly whatever is the cause did not reveal itself in testing. I see in other posts that others have encountered the same issue. It should not, because as far as I know I have all cloud features disabled. Or perhaps it was trying to phone home for some reason and it took a long time to succeed, or eventually timed out. I infer that mSecure ran some background process, perhaps to convert mSecure 5 datbase to a new mSecure 6 format. Even if the new app is the most fantastic gold plated app ever, that's absolutely not what I expected.Īnd part of the reason to even hold that expectation is precisely for the reason that unfolded - all of a sudden absolutely critical data was no longer accessible.Īs it turns out, after either some number of restarts of mSecure, or some time of mSecure running, the All Items list has now populated. You chose not to do that and instead decided to delete the app I paid for and push a new one. You of course had the choice of deploying mSecure 6 as a separate app that we could opt into if we wanted to. Yes, I get it, after 30 days Premium will revert to "Essential" or whatever it's called, which apparently has similar feature to 5. #MSECURE 5 UPGRADE TRIAL#What was mSecure 5 has now been overwritten by a trial of mSecure 6 Premium. You obviously DID decide to upload a new app to the store. #MSECURE 5 UPGRADE FREE#We are thrilled to release such an excellent update to our product, but should you have further questions about anything mSecure, feel free to contact our Support team – – or by creating a ‘New Ticket’ on support.msecure.> We as third party developers don't decide to put a new app on your device As a paid V5 user, you will get access to the Essentials subscription tier, which has all of the features in V5 along with some new features added in mSecure 6. #MSECURE 5 UPGRADE PRO#If you have purchased a Pro license at any time, you won’t lose any features you paid for in mSecure 5 even if you decide subscriptions aren’t for you. In the process of changing over to a subscription service, we are doing everything we can to help our existing customers understand how much we appreciate them. You can also see which features are included in the Essentials and Premium subscriptions in the list below. To learn more about what’s new in mSecure 6, click here. You will not lose any functionality, but you will actually gain several new features. The Essentials tier has all of the V5 features and more. Users who have purchased a V5 Pro license will receive a 50% discount for the Premium subscription tier:įor users who have not purchased a Pro (mSecure 5) license, the price of an Essentials subscription will be:įor users who have not purchased a Pro license, a Premium subscription will cost: Users who have purchased a Pro (mSecure 5) license will be given an Essentials subscription at no cost! MSecure 6 Subscription details are outlined below: That being said, if you don’t have an mSecure 5 Pro license yet, and you’d like to make a one-time purchase, buying a Pro license will give you access to an Essentials subscription at no cost to use in mSecure 6. To show our appreciation to existing customers, we’ve made the subscription as affordable as possible by offering 50% off the cost new users will be charged. In order to have access to all of the features mSecure offers, however, there will be a Premium subscription tier that requires a recurring payment. You will automatically have access to an Essentials Subscription at no cost! This subscription tier contains all of the features you currently use in V5, so you will not lose any functionality. IMPORTANT: If you have already purchased a V5 Pro license, you do not need to purchase a subscription for mSecure 6. ![]()
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